Terms of service

Salem Bits – Terms of Service

1. Introduction

Welcome to Salem Bits! These Terms of Service govern your use of our website and the purchase of our products. By accessing or ordering from our store, you agree to comply with these Terms.

2. Orders & Payment

  • All orders are subject to acceptance and availability.

  • Payment must be completed at the time of purchase using the payment methods provided on the website.

  • Prices are listed in [your currency] and may change without prior notice.

3. Shipping & Delivery

  • We ship our chocolates to the address provided at checkout.

  • Delivery times may vary depending on location, stock availability, and shipping method.

  • Salem Bits is not responsible for delays caused by courier services.

  • Please ensure your delivery address is correct. Lost or misdelivered packages due to incorrect addresses may not be eligible for a replacement.

4. Returns & Refunds

  • Due to the perishable nature of our products, we cannot accept returns of opened chocolates.

  • If your order arrives damaged, incorrect, or in poor condition, contact us within 7 days of delivery with your order number and photos. We will provide a replacement or refund.

  • Shipping costs are non-refundable unless the error was on our part.

5. Product Information

  • We strive for accuracy in product descriptions, images, and packaging.

  • Slight variations in color, shape, or flavor may occur due to the handmade nature of our chocolates.

6. Allergens & Safety

  • Our products may contain common allergens such as nuts, milk, soy, or gluten. Please review product labels carefully.

  • By purchasing, you acknowledge that you have checked for allergens and dietary restrictions.

7. Limitation of Liability

  • Salem Bits is not liable for indirect, incidental, or consequential damages arising from your use of our website or products.

  • Our liability is limited to the purchase price of the affected products.

8. Privacy & Cookies

  • Use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

9. Intellectual Property

  • All content on this website, including images, logos, and text, is the property of Salem Bits and protected by copyright.

  • You may not reproduce, distribute, or use our content without written permission.

10. Governing Law & Disputes

  • These Terms are governed by the laws of [Your Country/State].

  • Any disputes arising from these Terms or your purchase will be resolved under the jurisdiction of [Your Country/State].

11. Contact Us

For any questions or concerns regarding these Terms, orders, or our products, contact us at:
Email: info@salembites.com
Phone: Tel: +27649075629